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Condiciones, privacidad y seguridad.

Los documentos que rigen Plugchoice, desde las condiciones generales hasta cómo tratamos los datos personales y cómo informar de una vulnerabilidad.

Condiciones

  1. General Terms and Conditions

    The terms that govern use of the Plugchoice platform, its free tier, Modules, OCPP Proxy, smart charging, billing and API.

    Actualizado el 30 de octubre de 2026

  2. Definitions

    The defined terms shared by the Plugchoice and Volt Time business terms, agreements and annexes.

    Actualizado el 30 de octubre de 2026

  3. Consumer Terms

    The terms that apply on top of the General Terms when you use Plugchoice as a consumer.

    Actualizado el 30 de octubre de 2026

  4. API and Developer Terms

    Terms for the Plugchoice REST API: access tiers, user consent, acceptable use, commands to chargers and liability.

    Actualizado el 30 de octubre de 2026

  5. Ad Hoc Charging Terms

    The short terms that apply when you start a one-off charging session by scanning a QR code at a charger operated through Plugchoice.

    Actualizado el 30 de octubre de 2026

  6. Billing and eMSP Terms

    Terms for Plugchoice billing, payouts, self-billing, public charging, roaming and charge cards (eMSP).

    Actualizado el 30 de octubre de 2026

  7. Shop Terms

    The terms that apply when you buy charge cards, meters and other products in the Plugchoice shop.

    Actualizado el 30 de octubre de 2026

  8. Price Rules

    How we count Chargers, index fees and apply our prices to the Plugchoice SIM, Modules and the Billing Services.

    Actualizado el 30 de octubre de 2026

Privacidad

  1. Privacy Policy

    How we collect, use, share and keep personal data on the Plugchoice platform, apps, portal, API and websites.

    Actualizado el 30 de octubre de 2026

  2. Cookie Policy

    Which cookies and similar technologies we use on plugchoice.com and in the Plugchoice portal and apps, and how you control them.

    Actualizado el 30 de octubre de 2026

  3. Subprocessor List

    The service providers that process personal data on our instruction for the Plugchoice platform, with their purpose, location and safeguards.

    Actualizado el 30 de octubre de 2026

  4. Data Processing Agreement

    The data processing agreement that applies where we process personal data on behalf of a business customer, as an annex to the Plugchoice General Terms.

    Actualizado el 30 de octubre de 2026

  5. Data Act information

    What data the Plugchoice platform and connected chargers generate, how you get it and have it shared, what we do with it, and how to switch to another provider.

    Actualizado el 30 de octubre de 2026

  6. Data export

    Which of your data you can export from Plugchoice, in which formats and how, what is not exportable, and how to ask for the rest.

    Actualizado el 30 de octubre de 2026

Seguridad

  1. Responsible Disclosure

    How to report a security vulnerability in Plugchoice systems, what to avoid, and what you can expect from us.

    Actualizado el 30 de octubre de 2026

Volt Time B.V., que opera como Plugchoice, KvK 77488873, De Entree 99, 1101 HE Amsterdam.