Cookie Policy
Version 2026-2, effective 2026-10-30.
We, Volt Time B.V., also trading as Plugchoice, use these cookies and similar technologies (pixels, local storage, app SDKs, advertising identifiers) on plugchoice.com and in our portal and apps.
1. What we use
| Category and tools | Purpose | Cookies and lifetime |
|---|---|---|
| Functional (always on) | Sign-in, security and your settings; the contact form continuing in the portal; in the apps and portal, crash reports (Sentry), which in the apps can include your account identifier and a recording of the screen around an error; in the apps, app updates and app launch statistics (Expo) and notifications you allowed | Session cookies, including NEXT_LOCALE; pc_consent 12 months; pc_country, pc_region 6 months; pc_signed_in 30 days; in the apps a device identifier, 90 days, and a notification token |
| Support chat: Intercom; on plugchoice.com if you allow it or open the chat, in the portal and apps when you open them | Our support chat | intercom-id, intercom-device-id 9 months; intercom-session 7 days; in the apps a device identifier, 9 months |
| Analytics (if you allow it): Google Analytics through Google Tag Manager, Hotjar | How the website is used; Hotjar records a sample of visits | _ga, _ga_* 2 years; _hjSessionUser_* 12 months; _hjSession_* 30 minutes |
| Marketing (if you allow ad cookies; in the apps also tracking): Apollo.io, Leadinfo, Google Ads, Meta Pixel and SDK, LinkedIn Insight Tag | Recognizing a visitor's company by IP address; showing and measuring our ads elsewhere, to you or people like you | Apollo.io: __cf_bm on its own domain, 30 minutes; _lfa 2 years; _gcl_au, _gcl_aw, _fbp 90 days; li_fat_id 30 days; in the apps your advertising identifier |
2. Your choices
You choose per category on your first visit, in the apps before any optional tool loads, and can change it at any time under "Cookie settings" in the footer or, where the app offers this, in the app settings.
3. Providers
The tools you allow send data to their providers (Privacy Policy, section 5); for Google, see business.safety.google/privacy. For collecting and passing on data with Apollo.io, Leadinfo, Google Ads, Meta and LinkedIn, we and that provider are joint controllers; send your requests to us. Leadinfo also uses visit data for its own company profiles, as its own controller.
Previous versions: Cookie Policy 2026-1, superseded on 30 October 2026